A European-wide survey aimed at identifying user needs and use cases for future EU GOVSATCOM services was carried out between April and June 2021. The survey was addressed to governmental and institutional users managing security-critical missions, operations and infrastructures. Survey results will provide user requirements for EU GOVSATCOM.
ENTRUSTED plays an important role in widespread consultations with EU GOVSATCOM users aimed at the identification of user needs and use cases for future UE GOVSATCOM services. We undertook a survey study to derive a set of consolidated and prioritised user requirements.
Concise information on survey objectives and method can be found in the following presentation:
ENTRUSTED survey in a nutshell
The survey was addressed to public authorities, agencies, institutions and other entities, entrusted with the supervision, management, and/or execution of security-critical missions, operations and infrastructures in the EU. Respondents were divided into two groups, based on their previous experience with the use of secure SatCom:
- users, who have little or no experience with secure SatCom services, but who would be interested in accessing such services; and
- users with previous experience in the use of secure SatCom services, who are interested in having guaranteed and more affordable access.
Questionnaires (for illustrative purposes) and the ENTRUSTED Survey Privacy Statement are presented below:
Questionnaire for inexperienced users
Questionnaire for experienced users
Survey privacy statement
Survey guidelines were prepared to assist users in the process of filling in a questionnaire.
The survey was distribute and collected among potential users of EU GOVSATCOM services by ENTRUSTED Points of Contact.